Terms of Service

2. Educational Disclaimer (No Professional Advice)

The Site and Services are provided for educational purposes only. We provide training on bookstore management, merchandising, inventory routines, customer engagement, and retail marketing practices. We do not provide financial advice, legal advice, tax advice, or professional business consulting tailored to your specific situation.

Examples, templates, and checklists are illustrative. Retail outcomes depend on local market conditions, staffing, budget, supplier terms, compliance obligations, and implementation quality. You are responsible for evaluating decisions for your own business and, where appropriate, obtaining professional advice.

3. Service Description and Availability

Literary Retail Academy offers educational resources intended to help learners understand and apply practical bookstore operations: display planning, category adjacency, basic sell-through review, reorder point thinking, stock replenishment cadence, and promotional calendar planning.

We may update, modify, suspend, or discontinue any part of the Services at any time, including lesson structure, templates, or support availability. We do not guarantee that the Site will be available at all times or that it will be free from interruptions or errors.

4. Registration Form and Communications

When you submit a registration form, you agree to provide accurate and current information. The form is used to request course details and next steps. We may contact you by email to respond to your request, clarify your learning goals, or provide access information.

We do not require a phone number for registration. If you contact us by phone separately, you are responsible for ensuring you are allowed to share any information you disclose during that call.

5. Acceptable Use

You agree not to misuse the Site or Services. In particular, you must not:

• Attempt to access, probe, or test the vulnerability of the Site, bypass security measures, or interfere with the normal operation of the Services.
• Use automated methods to scrape, crawl, harvest, or copy content without our prior written permission.
• Submit false, misleading, or unlawful information through forms or email.
• Upload or transmit malware, phishing content, or any code designed to disrupt or harm systems or users.
• Impersonate any person or entity, or misrepresent your affiliation with a bookstore, organization, or brand.
• Use the Site for spam, unsolicited marketing, or to distribute unauthorized advertising messages.

We may restrict or block access to the Site if we believe, in good faith, that your use violates these Terms or creates security, legal, or operational risk.

6. Intellectual Property

The Site, including text, course descriptions, templates, checklists, design elements, and any other content made available by us, is owned by Xeljvoryn Academy s.r.o. or licensed to us and is protected by intellectual property laws.

You are granted a limited, non-exclusive, non-transferable license to access and use the Site for personal and internal training purposes. You may not reproduce, distribute, publicly display, sell, sublicense, or create derivative works from our content without our prior written permission.

7. Third-Party Services and Links

The Site may reference or link to third-party services (for example, resources about retail analytics tools or general industry references). Third-party services are not under our control, and we are not responsible for their content, availability, or practices.

Your use of any third-party service is subject to that provider’s own terms and policies.

8. Disclaimer of Warranties

The Site and Services are provided on an “as is” and “as available” basis. To the maximum extent permitted by law, we disclaim all warranties, whether express, implied, or statutory, including implied warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, and uninterrupted availability.

We do not warrant that the Site will meet your requirements, that content will be error-free, or that any learning outcome or commercial result will be achieved.

9. Limitation of Liability

To the maximum extent permitted by law, Xeljvoryn Academy s.r.o. shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, goodwill, or business opportunities arising from or related to your use of (or inability to use) the Site or Services.

To the maximum extent permitted by law, our total liability for any claim arising out of or relating to the Site or Services shall not exceed the greater of (a) the amount paid by you to us in the 12 months preceding the event giving rise to the claim, or (b) €100.

Some jurisdictions do not allow certain limitations of liability, so some of the above limitations may not apply to you.

10. Indemnification

You agree to indemnify and hold harmless Xeljvoryn Academy s.r.o., its directors, employees, and contractors from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising from or related to: (a) your use of the Site or Services, (b) your violation of these Terms, or (c) content you submit through forms or communications.

11. Force Majeure

We are not responsible for delays or failures in performance resulting from causes beyond our reasonable control, including natural disasters, war, terrorism, labour disputes, pandemics, governmental actions, internet outages, cyberattacks, and failures of hosting or cloud infrastructure providers.

12. International Use

The Site is operated from Czechia. We make no representation that the Services are appropriate or available in every jurisdiction. You are responsible for compliance with local laws and regulations that apply to your access and use of the Site.

13. Governing Law and Jurisdiction

These Terms are governed by the laws of the Czech Republic, without regard to conflict of law principles. Unless mandatory consumer protection laws provide otherwise, courts located in Ostrava shall have jurisdiction over disputes arising out of or relating to these Terms or the Services.

If you are an EU consumer, you may also have rights under the mandatory consumer protection laws of your country of residence.

14. Dispute Resolution (Informal First)

Before starting formal legal proceedings, you agree to contact us and attempt to resolve the issue informally for at least 30 days. Please include sufficient details so we can understand and investigate the concern.

15. Termination

We may suspend or terminate your access to the Site if you violate these Terms or if your use creates risk for the Site, other users, or our operations. The following sections will survive termination: Intellectual Property, Disclaimer of Warranties, Limitation of Liability, Indemnification, and Governing Law.

16. Severability

If any provision of these Terms is found to be invalid or unenforceable, that provision will be limited to the minimum extent necessary and the remaining provisions will remain in full force and effect.

17. Entire Agreement

These Terms, together with the Privacy Policy and Cookie Policy, constitute the entire agreement between you and us regarding your use of the Site and Services and supersede any prior agreements or communications on the same subject.

18. Assignment

We may assign these Terms in connection with a merger, acquisition, reorganization, or sale of assets. You may not assign or transfer your rights or obligations under these Terms without our prior written consent.

19. No Waiver

Our failure to enforce any provision of these Terms will not be considered a waiver of our right to enforce that provision or any other provision in the future.

20. Modifications to These Terms

We may update these Terms from time to time. Changes will be effective 14 days after we post the revised Terms on this page, unless a change is required by law to take effect sooner. The “Last Updated” date indicates when the latest revision was published.

21. Electronic Communications

By using the Site and communicating with us electronically, you consent to receive communications from us electronically. You agree that electronic communications satisfy any legal requirement that such communications be in writing.

22. Contact

If you have questions about these Terms, contact:

Xeljvoryn Academy s.r.o.
Moravská Ostrava Office Park, 28. října 3346/91
702 00 Ostrava, Czechia
Email: [email protected]
Phone: +420 596 112 844